FAQ

You can take the guess work out of measuring and purchase our Sizing Kit  to ensure the perfect fit. 

 

We recommend to use professional nail glue in package.

 

Wear time depends on how well you prep your natural nails before application, how rough you are on your hands and your choice of adhesive. With nails tabs you can wear them for a few days or even a few hours if you're wearing them for a special occasion. With nail glue, for about 1 to 3 weeks. We include detailed instructions with every order.

 

I'm worried that my nails are going to pop off. Any tips on how I can avoid this?

 Make sure to follow our Nail Prep instructions included with your order. This step is key to long wear. You can also apply a dehydrator and primer for better adhesion before applying glue. 

 

Yes. The use of nail tabs will make the nails reusable.

For those that prefer nail glue, I would suggest purchasing an inexpensive electric nail file. It'll gently buff away any built up glue on the back of the nails and give you many more wears.

Due to the handmade nature of our product we are not held responsible if the wrong size is ordered. We have sizing sample packs available and a size guide to help you can find the perfect fit. 

 

Yes, I use at least 6 coats of gel polish which makes the nails hard yet flexible enough to fit comfortably. 

 

My package was marked as Delivered by USPS but I didn’t receive it.  

Once a package has been picked up by USPS and the tracking number associated to the order has been updated, Pinkysdiamonds Nailtique hands over any and all accountability for shipping, transit and delivery.  Pinkysdiamonds Nailtique assumes no responsibility for lost or missing packages and are not required to issue refunds or replacements on these orders.

If your order was marked as “delivered” by USPS and it’s missing; check with your neighbors in case the package was delivered to the wrong address by mistake or contact your local post office. You may also file a claim directly with USPS at http://www.usps.com/help/claims.htm

We gladly accept cancellations within 24 hours of purchase. After the 24 hours ALL SALES ARE FINAL and you agree to wait the time it takes to receive package.  

Also due to the nature of our custom handmade products we do not accept returns or make any exchanges (except in the case of products delivered in defective or damaged state.  If so, email pinkysdiamondsnailtique@gmail.com please include an image of the defective or damaged product).

**Please read all information listed under the item description before ordering. Be aware to make sure you size your nails correctly as we are not held responsible if the wrong size is ordered. Also, double check shipping information before checking out. If there’s an apartment, suite or unit number make sure you enter it to avoid a Return To Sender issue.